What PMBOK says about Project Quality Assurance?

What are the requirements for success in the field you work in? Is it solely dependent on credentials and academic degrees?

According to statistics, just 56% of project managers working for large corporations qualify in this field. This number will fall to 30% if compared to small businesses. It appears that becoming a PM doesn’t require specialized education and expertise.

Look through this article on the Eduhubspot blog to learn more about the current situation and the role that PMBoK plays in project quality management.

PMBoK’s succinct explanation

The PMBOK, or Project Management Body of Knowledge, is where the body of knowledge for project management is compiled. This publication is used as a foundation for professional managers’ growth by the Project Management Institute (PMI), which is an organization. Initiation, planning, execution, control, and project completion are the five categories used to classify all management processes.

Project management’s fundamental procedures, integration issues, hazards, and objectives are all included in the PMBok.

The PMBoK covers several topics, including project quality management.

What is Quality Management?

As the name suggests, project quality management is all about controlling service quality. The objective of project management is to achieve the desired quality. The project delivery process should provide quality control. Here, maintaining a consistent level of quality across projects is regarded as quality rather than constantly referring to excellence and high-quality services. 

The project’s owners, stakeholders, and clients decide how high of a standard to maintain. Organizational values and standards are used to set quality standards as well. Quality management processes are added to projects to improve quality planning, quality assurance, and quality control.

What does PMBoK’s quality assurance process entail?

To ensure that the project is carried out by established quality standards, quality assurance is the process of auditing the quality requirements and results. Although Quality Control is referred to in the PMBoK, it is not the same as Quality Assurance. With PMP bootcamps you can learn more about quality control.

The first one directs the project’s quality operations and oversees their flow. The outputs of this procedure are examined by Quality Assurance, which also works to improve them.

Qualities that must be upheld in project management

The stakeholders in a project define the qualities of the product. Performance, functionality, applicability, reliability, consistency, and more are some of the most prevalent qualities. The quality levels in these words are calculated by project and organizational standards. 

All phases of a project, from planning to execution, should be evaluated against quality standards. To guarantee the appropriate quality features in project deliveries, other factors like computers, project equipment, teams, etc., also matter. As a result, project quality management needs to be implemented at all stages of a project.

What stages of quality management are there?

The three phases of quality management are commonly Quality Planning, Quality Assurance, and Quality Control.

Quality Planning

The quality plan is developed here. A quality plan is no exception to the rule that every plan needs to have a desired target or goal. All project stakeholders should be made aware of the project quality management objective. The steps to guarantee the level of the standard should be developed after the aim has been specified. 

How will the needs of the clients be met? What standards of quality do the stakeholders anticipate? How can one tell if the project’s quality measures will be successful?

Quality Assurance

Throughout a project’s lifecycle, this procedure follows along with it. The main goal of quality assurance is to determine whether a project is headed in the direction of providing excellent services. If every aspect of quality is present, the quality strategy can move forward successfully. 

The appropriate steps and remedial actions should be determined when quality goals are not met or are not being worked toward. The step of quality assurance also includes making sure corrective actions are taken.

Quality Control

Operational methods are applied in this case to guarantee quality requirements. Corrective measures should be used whenever a quality issue emerges or the quality plan is not carried out as intended. Monitoring project outcomes and delivery require determining whether or not they achieve the expected results. Alternative measures should be taken if not.

This is how project quality management is ensured. The steps of quality management are followed while projects are worked on to provide the desired results. As a result, it guarantees quality standards, which are essential in the field of project management today.

Quality comes in many forms.

Settings and business domains affect how quality is defined. The degree of client satisfaction is a good indicator of service quality for a service-oriented business like a bank, restaurant, airline, etc. Quality for a product refers to compliance with product requirements and its suitability for use, like in the case of a mobile phone, car, computer, etc.

Precision and accuracy are used to gauge the quality in the healthcare industry, mission-critical military operations, etc. Precision is defined as the level of measurement detail and the accuracy of the measurement of the result. Simply expressed, accuracy is the degree to which the output is accurate or comes close to the target value.

Everyone is responsible for quality.

Project management quality comes in two forms. both project and product quality. By ensuring that the project is carried out by the three limitations of time, cost, and scope, project quality is ensured. We can state that a project is of high quality if it falls within the specified tolerance thresholds for these three dimensions. 

Projects are carried out to create a solution, such as a good, a service, or an outcome. It is said that a solution is of high quality if it complies with its requirements or the needs of the stakeholders.

Everyone involved in the project, not only the project manager, is accountable for upholding the quality standards. The cost of achieving quality is something that all project participants are accountable for managing. 

The quality of the output can be improved through increased costs and efforts, but there needs to be a set investment cap. Yes, the project manager must oversee this ceiling value and assure the highest possible standards of quality throughout the project, but only with the help of his or her team.